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Services are usually part of a project that requires requires different outputs to achieve a desired result . The definition of a new service template starts with a clear definition of purpose and the desired output/ to reach a specific goal. Most outputs of a project can be produced by a corresponding service. It is recommended to list the various services that are required to complete the project and to outline a corresponding budget before starting with the definition of a particular service.Simplicity, evaluation of demand and the estimation of potential benefits are key factors of success.
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Expenditures: Detailed quantification of resources that are required on average to carry out the task. The different cost item are classified according in the following categories: transport, stationary, travel, casual labour, small equipment, communication and miscellaneous. For each cost item it will be indicated if the costs are covered by the project or by third parties. Cost items are grouped by those that are paid for by the project and those that are covered by third party contributions (in-kind) (see also 2.7 pricing of services below).
HonorariaHonorarium: The amount that is paid to the Task Agent once he has completed the task.
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Cost Group | Cost category | Cost items | Covered by | Unit | Unit cost | Quantity | Effective Cost (project) | Total cost | |
|---|---|---|---|---|---|---|---|---|---|
Expenditures | Transport | Local transport | Project | km | 0.15 | 10 | 1,50 | 1,50 | |
Stationary | Paper | Project | sheet | 0.02 | 10 | 0,20 | 0,20 | ||
Casual labor | Farmer | Project | fee | 3.05 | 1 | 3,05 | 3.05 | ||
Communi-cationCommunication | Phone calls | Project | min | 0.10 | 10 | 1.00 | 1.00 | ||
HonorariaHonorarium | Honorarium | Field agent | day | 15.24 | 0.5 | 7.62 | 7.62 | ||
Third party contribution | Honorarium | Supervision by INRABINRAB | ITRAC | day | 38.11 | 0.25 | 9.53 | ||
Miscellaneous | Office space | INRABITRAC | day | 5.00 | 0.25 | 1.25 | |||
Total | sum | 12,37 | 23.15sum |
3. Define payment schedule: Since many service providers are poor, three scenarios are distinguished:
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For all tasks quality criteria and control procedures are defined. It includes Quality control criteria and procedures should be straight forward and objective. It might include procedures for the payment of a premium to encourage the delivery of high quality services. Quality control criteria and procedures should be straight forward and objective.
Step 9 - Optimisation
Work-flows are optimised in an iterative and participatory process with the aim to improve the effectiveness and cost efficiency.
