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The involvement of different actors with complimentary skills and institutional background is aiming at building up collective know-how that is required for the delivery of complex services. The process stimulates learning at all levels of the innovation system. The graph below gives an overview of the multiple benefits of the IES service.

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Core principles

1. Demand driven:  All services are delivered following the demand that is expressed by an individual. They evaluate the services upon delivery.

2. Build on the local economy: The prices of services are determined on the basis of the prices of the local economy. In order to strengthen local initiatives, services Services are delivered in collaboration with existing initiatives, small businesses and young professionals. The various actors are engaged as task managers following the principle of subsidiary, considering their professional and social skills. The system is open for new-comers and engages tasks managers on a competitive basis.

3. Result oriented: A service is a set of clearly defined tasks involving several actors, so called task managers. Results of each task are defined in clear quantitative an and qualitative terms. Each task has a defined price composed of the expenditures for goods and services that the task manager needs to buy and his honorarium for the time he needs to invest in order to complete his tasks. The cost of a task is the price of the results. Rules, regulations and the price of the tasks and the modalities of the payment of task managers are negotiated at the start and remain unchanged throughout the defined period. Tasks mangers are paid for the delivery of the results. They are free to organise their work in order to adjust to the conditions they work in, provided they deliveras long as they deliver the results in time.

4. Payment upon delivery: Involved task managers are paid upon delivery of the service to the beneficiary according to the defined price of the service.

5. Transparency and accountability: The supporting information system assures timely and complete documentation of all processes on the Internet, while ensuring the protection of individual rights. Hard-copies are made accessible to the community in local archives.

6. Cost effectiveness: Services are launched in the frame of a coordinated action towards a specific goal. Prior to the launch of a service, its expected benefits and its impact on the cost-benefit ratio of the entire action are carefully examined. The analysis considers the outputs and outcomes for primary and secondary beneficiaries. Work-flows are optimized to assure the economical use of resources and multiple use of gathered data, information and experience. Sequential and parallel services are carefully tuned in order to achieve optimal results. Only services with a high return on investment are launched.

7. Pro poor and sustainability: All services aim at reducing the gap between rich and poor and at the sustainable management of resources. Monitoring and impact assessment is facilitated by the systematic collection of data during to service deliverycommunities in local archives.

The Film - A bridge between science and farmers

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